Resume

Rachit Rohan

Product Manager in trust and safety and GRC software, with seven years in enterprise software for regulated industries. CRM designation.

Toronto, Ontario, Canada · LinkedIn · Contact

Experience

  • Product Manager, Trust & Safety Intelligence Resolver, a Kroll Business · May 2024 – Jul 2026
  • Enterprise Solution Consultant (GRC) Resolver · Feb 2022 – May 2024
  • Support Analyst Resolver · Apr 2019 – Jan 2022
  • Production Support Analyst CGI · Jan – Jun 2018

Earlier roles

  • IT Systems Assistant Ontario Public Service · May – Aug 2017
  • Network Support Engineer Cisco Meraki, San Francisco · Aug – Dec 2016
  • Technical IT Assistant Ontario Public Service · May – Aug 2016
  • Digital Learning Program and Systems Support Administrator University of Toronto, School of Continuing Studies · May 2014 – Aug 2015
  • Ontario Global Edge Internship iMusicTech, Hong Kong Science and Technology Parks · Jun – Aug 2013

Selected Project

  • Multi-Agent LLM System Independent · 2026 Agent pipeline on Claude Code with Model Context Protocol integrations: document generation, structured extraction, rubric-based scoring and two-way Notion sync, with guardrails and human review gates.

Education

  • Bachelor of Information Technology (Honours), Networking and Information Technology Security Ontario Tech University · 2018 · Minor: Marketing

Certifications

  • Canadian Risk Management (CRM) Designation Risk and Insurance Management Society (RIMS) · 2021 · Verify on Credly
  • Certificate in Risk Management University of Toronto, School of Continuing Studies · 2021
  • Certificate in Project Management University of Toronto, School of Continuing Studies · 2023
  • Certificate in Product Management Foundations Product Institute · 2024

Skills

  • Product: Strategy, discovery, roadmapping, PRDs and user stories, experimentation, UAT, Agile and Scrum, cross-functional delivery.
  • Domain: Trust and safety, governance, risk and compliance, enterprise SaaS.
  • AI: Vendor evaluation, agent orchestration (Claude Code, Model Context Protocol), applied AI workflow design, prompt engineering.
  • Tools: SQL, Looker, JIRA, Confluence, Figma, Miro, Salesforce, Excel, Google Sheets.