Pepper – Marketing Communications Perspective

For my class, we were asked to find a new technology or product that is using new marketing communication practices.

Our group decided to pick Pepper as it is a relatively new product used widely in Japan and is starting to be used globally in a wide range of applications.

https://youtube.com/watch?v=X8BG3KOexi8

Here the commercial is targetted for developers to see pepper as a platform for many applications. We had a quick discussion for the class regarding the possible target markets.

I then talked about some stats about Pepper and it’s growth:

  • More than 7000 units sold
  • Available for home use in Japan
  • Price is $2000 in Japan plus maintenance

Below is my first-hand experience with Pepper in California where it is used to serve information about the mall.

We then had a discussion on the impacts Pepper would have on in the Consumer Decision-Making Process, Internal Psychological Processes, and which stage of the customer decision journey would Pepper have the most impact on.

Finally, we had a debate and split the class to discuss the pros and cons of Pepper being used for marketing purposes.

In conclusion, pepper as a tool will aid and give marketers new and innovative possibilities to market new services/products.